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Chapter 1. EXT: Abile Tickets Management

Extension Key: abile_tickets

Copyright 2000-2002, David Worms, <open@abile.net>

This document is published under the Open Content License

available from http://www.opencontent.org/opl.shtml

The content of this document is related to TYPO3

- a GNU/GPL CMS/Framework available from www.typo3.com

1.1. Introduction

What does it do?

  • Abile Tickets extension allows frontend users to  send messages to each others based on their usergroups . This extension is targeted toward intranet applications. At this point it is meant to be a relatively simple messaging solution.

  • In the frontend, the frontend users can either sent ticket or administer tickets based on their usergroups.

  • In the backend, the backend users can create categories which associate the “regular” frontend users with the “administrative” frontend users.

  • Emails are sent on ticket creation and ticket reply.

  • This extension was donated by Adaltas, French design firm specialised in website creation and content management.

Screenshots

  • Frontend “Regular” Plugin

  • Frontend “Administrative” Plugin