Getting help for free?
The mailing lists are the pulse of the TYPO3 community. There are a steady 400+ subscribers to the (quite high traffic) user list and normally a good response time for genuine questions and requests for help. We want the lists to be friendly so just get subscribed and let us meet you.
It's totally OK to seek help for free on the mailing lists and generally you will find your answers without having to pay for them. However please respect the fact that all questions are not equally as simple to answer, and eventually you might have to pay someone for the help. And what's so bad about that anyway? ...after all you got the system for free...
Asking the core developers directly?
If you don't get an answer from the list, please do not send a mail to anyone of the core team like "Hey Kasper, your system is great! Now, no-one answered this question on the list, so ...". If you want to ask Kasper directly, be ready to pay an initial fee of 150 € no matter how big or small the problem is! Other developers might have similar requirements.
You get TYPO3 for free but there are limits! It's kind of you to send encouraging messages to the developers (always do that! :-) but don't do it to get free help. The core team is stressed enough. And btw. - no answer from the list does not mean no-one knows! Maybe you should consider paying someone...
Rules
The TYPO3 mailing lists and newsgroups are fast becoming a very busy information exchange! For this reason, we ask you to observe some simple rules and guidelines when using the mailing lists and newsgroups.
Please take the time to read the rules & guidelines page before you subscribe.
Please remember that if you are asking an installation-related question, you must provide the technical information requested here.
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